In this together : the long-term effect of a collective crisis on the retail and service sector
Year of publication: |
2022
|
---|---|
Authors: | Ferraro, Carla ; Sands, Sean ; Schnack, Alexander ; Elms, Jonathan ; Campbell, Colin L. |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 4, p. 550-562
|
Subject: | Crisis management | Future marketplace | Interviews | Retail | Sensemaking | Service | Turbulence | Dienstleistungssektor | Service industry | Einzelhandel | Retail trade | Krisenmanagement | Befragung | Interview |
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