Influence of list of values on customer needs, satisfaction, and return intention in ethnic restaurants
Year of publication: |
November-December 2017
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Authors: | Thienhirun, Supimmas ; Chung, Sulin |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 26.2017, 8, p. 868-888
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Subject: | Customer needs | ethnic restaurant | list of values | return intention | satisfaction | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Ethnische Gruppe | Ethnic group | Beziehungsmarketing | Relationship marketing |
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