The Influence of Sustainable Human Resources Information System, Self-Efficacy, and Organizational Citizenship Behavior on the Civil Servant’s Performance of The Ministry of State Secretary of the Republic of Indonesia

This paper investigates: firstly, brief descriptions and advantages of sustainable human resource information system (SHRIS) and electronic government (egov) as well as performance of the civil servants at the Ministry State Secretary of the Republic of Indonesia; secondly, to analyze the influence of sustainable human resource information system, self-efficacy, organizational citizenship behavior (OCB) on performance of the civil servants at the Ministry State Secretary of the Republic of Indonesia; thirdly, strategic implications of sustainable human resource information system on electronic government (egov). A survey method was used to cover information and gather primary data from a sample of 156 civil servants at the Ministry State Secretary of the Republic of Indonesia. Structural Equation Modelling (SEM) was used for the statistical analysis. The findings of this research are based on the hypotheses that sustainable human resource information system, self-efficacy, organizational citizenship behavior positively and significantly influence on performance of the civil servants at the Ministry State Secretary of the Republic of Indonesia. This research found that 66.26% of changes in the performance of the civil servants was caused by sustainable human resource information system, self-efficacy, organizational citizenship behavior. While 33.74% of the changes caused by other factors which were not observed in this research. The research finding indicates that self-efficacy as well as organizational citizenship behavior have strong influences on performance of the civil servants at the Ministry State Secretary of the Republic of Indonesia. So, it is a critical time to suggest that the management of the Ministry State Secretary of the Republic of Indonesia needs to pay close attention to design training and development of the human resources by investing more budgets go for digital information and technology applications to execute better human resource information system and electronic government in achieving good governance