Informal interorganizational business relationships and customer loyalty : Comparing Guanxi, Yongo, and Wasta
Year of publication: |
2021
|
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Authors: | Zhang, Man ; Hartley, Janet L. ; Al-Husan, Faten Baddar ; AlHussan, Fawaz Baddar |
Published in: |
International business review : the official journal of the European International Business Academy. - Amsterdam [u.a.] : Elsevier, ISSN 0969-5931, ZDB-ID 1164338-9. - Vol. 30.2021, 3, p. 1-13
|
Subject: | Customer loyalty | Guanxi | Interorganizational relationships | Wasta | Yongo | Soziales Netzwerk | Social network | Beziehungsmarketing | Relationship marketing | Unternehmenskooperation | Inter-firm cooperation | Unternehmensnetzwerk | Business network | Lieferantenmanagement | Supplier relationship management | China | Kundenbindung | Customer retention |
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