Information and Communication Technologies in Tourism 2000 : Proceedings of the International Conference in Barcelona, Spain, 2000

Online-Ressource (XIII, 522 p)

online resource

1 Keynote AddressIntelligent interfaces for the tourist -- 2 Smart Solutions to Old Problems: Challenges for Tourist Information Systems -- DEEP MAP: challenging IT research in the framework of a tourist information system -- Meta-level programming for legacy TIS integration -- 3 Considering the Foundations for IT -- A critical analysis of tourism information technology research -- The failure of the new discipline: information technology, business process, and the control of tourism operatives -- 4 Information Systems Architecture -- Vague queries in tourism information systems -- Integrating heterogeneous tourism information in TIScover: The MIRO-Web approach -- Integration of heterogeneous information sources -- 5 Changing Tourism Information Systems -- Virtual tourist destinations: assessing their communication effectiveness with and through foreign intermediaries -- Putting the tourist into tourist information -- Intelligent museum as value creator on the tourism market: towards a new business model -- 6 Building and Maintaining Data Warehouses -- DATATUR: tourism statistics information system - the experience of Spain -- Developing a business information data warehouse for the australian tourism industry - a strategic response -- Data management in tourism: chaotic and quixotic -- 7 Building Satisfaction into Information Systems Implementation -- Tourist satisfaction based multilevel intelligent decision support system -- Cooperative techniques and tools to increase the quality of the software in tourist companies -- Desktop: how culture in an international multilocational travel organisation affects the successful implementation of technology solutions - two years on -- 8 Changing Roles: The Impacts of Information Technologies -- Service dimensions of travel distribution: an Indian case study -- The competitiveness of traditional tourist destinations in the information economy -- Industrial mapping of tourism information technologies -- 9 Developing Innovative Destination Information Systems -- Developing rural tourism destinations: implications for, and of, information systems -- The Canadian Tourism Exchange: content, collaboration, and commerce -- 10 Design of Electronic Tourism Markets -- Reference model of an electronic tourism market -- Agents solving strategic problems in tourism -- Open network for tourism (Ontour): a concept for electronic commerce in the business processes of the tourism industry -- 11 Prosumer: The Changing Role of the Consumer -- Tourists’ valuation of other tourists’ contributions to travel Web sites -- The interplay of holiday-related travel habits and the use of new information and communication technologies -- A conceptual framework for evaluating effects of a virtual tour -- 12 Developing E-Commerce Strategics -- Evaluating electronic channels of distribution in the hotel sector -- Tomorrow’s travel agency: a survey of adaptation and positioning strategics to new technologies in services -- The application of e-commerce to enhance the competitive advantages of hotels in Hong Kong -- 13 Expanding the Value Chain -- Partnership Australia’s national tourism data warehouse: preliminary assessment of a destination marketing system -- Supplements in airline cabin service -- Involving The DMO’s in a larger part of the value chain -- 14 Systems and Interface Design -- A typology of tourism related websites: its theoretical background and implications -- The diffusion and application of multimedia technologies in the tourism and hospitality industries -- Usability of information and reservations systems: theory or practice? -- 15 Empowering SMTEs and Networking -- Destination management systems and small accommodation establishments: the Irish experience -- The use of internet sites by smaller travel agencies in the Netherlands -- Internet as a destination marketing tool: a case study -- 16 Benchmarking Internet-Based Systems -- Efficiency measures in benchmarking decision support systems: a hotel industry application -- The measurement of the marketing effectiveness of the Internet in the tourism and hospitality industry -- Destination management systems: criteria for success - an exploratory research -- 17 SMTEs at the Crossroads -- Mentoring small destinations into destination management towards electronic marketing -- Small is beautiful? ICT and tourism SMEs: a comparative European survey -- Capacity to change and its influence on effective IT use.

10.1007/978-3-7091-6291-0 [DOI]

ECONIS - Online Catalogue of the ZBW