Information Systems Service Quality: An Examination of User Expectations
Year of publication: |
2008
|
---|---|
Authors: | Miller, Robert E. ; Brooks, Nita G. ; Jones, Thomas W. ; Winick, Lee |
Published in: |
American Journal of Business. - Emerald Group Publishing. - Vol. 23.2008, 2, p. 37-42
|
Publisher: |
Emerald Group Publishing |
Subject: | Information systems | Service quality | User expectations |
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