Infrastructure and core QM, human resource results and customer satisfaction : the case of Iranian auto-industry part suppliers
Year of publication: |
2016
|
---|---|
Authors: | Yazdani, Bita ; Attafar, Ali ; Shahin, Arash ; Kheradmandnia, Manouchehr |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 18.2016, 1, p. 78-98
|
Subject: | infrasturcture and core QM | HR results | customer satisfation | PLS | Iran | Kundenzufriedenheit | Customer satisfaction |
-
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry, (2016)
-
Developing a decomposed alumni satisfaction model for higher education institutions
Hus, Sheng-Hsun, (2016)
-
Service quality and repurchase behaviour in the Spanish automotive after sales business
García González, Alfonso, (2015)
- More ...
-
Yazdani, Bita, (2016)
-
Service quality function deployment by the C-shaped QFD 3D matrix
Hassani, Maryam, (2018)
-
Attafar, Ali, (2014)
- More ...