Instrumental client relationship development among top-ranking service professionals
Year of publication: |
November-December 2016
|
---|---|
Authors: | Taminiau, Yvette ; Ferguson, Julie ; Moser, Christine |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 36.2016, 15/16, p. 789-808
|
Subject: | Service professionals | informal client contact | networking style |
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