Integrated customer relationship management in the banking sector
Year of publication: |
2002
|
---|---|
Authors: | Vlachopoulou, M. ; Manthou, V. ; Ioannidis, O. |
Published in: |
New trends in banking management : with 42 tables. - Heidelberg [u.a.] : Physica-Verl., ISBN 3-7908-1488-1. - 2002, p. 135-148
|
Subject: | Bankmarketing | Bank marketing | Beziehungsmarketing | Relationship marketing | Electronic Banking | Electronic banking |
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