Integrating Kano's model into quality function deployment to facilitate decision analysis : a case study at a medium enterprise of export garment manufacturer in Bali
Year of publication: |
2020
|
---|---|
Authors: | Oey, Elia ; Gabriella, Eunike |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 29.2020, 4, p. 483-501
|
Subject: | Kano | QDF | customer attributes | technical attributes | medium enterprise | Qualitätsmanagement | Quality management | KMU | SME | Bekleidungsindustrie | Clothing industry | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Industrie | Manufacturing industries |
-
Design of TSSFD technique and its application study in a traditional pump manufacturing company
Thirunavukkarasu, V., (2022)
-
Politis, Yannis, (2014)
-
Framework for zero-defect manufacturing in Indian industries : voice of the customer
Yadav, Narottam, (2023)
- More ...
-
Oey, Elia, (2021)
-
Oey, Elia, (2022)
-
Oey, Elia, (2020)
- More ...