Integrative qualities and dimensions of social commerce : toward a unified view
Year of publication: |
2019
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Authors: | Hu, Tao ; Dai, Hua ; Salam, A. F. |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 56.2019, 2, p. 249-270
|
Subject: | Social commerce | Service | Experience | Relationship | Co-created value | Service-dominant logic | Customer-dominant logic | Unified view | Beziehungsmarketing | Relationship marketing | Service-Dominant Logic | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation | Marketingtheorie | Marketing theory | Social Web | Social web | Kundenwert | Customer value |
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