Intentionality and transformative services : wellbeing co-creation and spill-over effects
Year of publication: |
2020
|
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Authors: | Finsterwalder, Jörg ; Kuppelwieser, Volker |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 52.2020, p. 1-10
|
Subject: | Intentionality | Spill-over effect | Transformative service research | Value co-creation | Value co-destruction | Wellbeing | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Spillover-Effekt | Spillover effect | Dienstleistungssektor | Service industry | Konsumentenverhalten | Consumer behaviour |
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