//-->
Firm-internal key account management networks : framework, case study, avenues for future research
Ivens, Björn Sven, (2016)
Geschäftsbeziehungen in Business-to-Business-Märkten : zur Bedeutung von Interaktion und Internationalität
Key account management in business markets : an empirical test of common assumptions
Ivens, Björn Sven, (2014)