Interne Servicequalität als Erfolgsfaktor
Year of publication: |
2010
|
---|---|
Authors: | Hübner, Sabine |
Published in: |
Krankenhausmanagement : Strategien, Konzepte, Methoden. - Berlin : MWV Medizinisch Wissenschaftl. Verl.-Ges., ISBN 978-3-941468-26-9. - 2010, p. 655-660
|
Subject: | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Interne Dienstleistung | Internal services |
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