Investigating an innovative service with hospitality robots
Year of publication: |
2017
|
---|---|
Authors: | Kuo, Chun-Min ; Chen, Li-Cheng ; Tseng, Chin-Yao |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 5, p. 1305-1321
|
Subject: | Hospitality | Innovative service | Service robots | SMART SWOT | Roboter | Robot | Krankenhaus | Hospital | Innovation | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistung | Services |
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