Enabling customer co-creation behavior at a distance : the case of patients using self-monitoring handheld devices in healthcare
Year of publication: |
2022
|
---|---|
Authors: | Le Nguyen Hau ; Pham Ngoc Thuy |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 16.2022, 1, p. 99-123
|
Subject: | Adherence | Consultation | Capability | Healthcare | Handheld Devices | Self-efficacy | Gesundheitsversorgung | Health care | Kundenintegration | Customer integration | Krankenhaus | Hospital | Gesundheitswesen | Health care system | Patienten | Patients | Dienstleistungsqualität | Service quality | Unternehmensberatung | Consultancy services |
-
Tweneboah-Koduah, Ernest Yaw, (2024)
-
Davey, Janet, (2023)
-
Contextualizing co-production of health care : a systematic literature review
Palumbo, Rocco, (2016)
- More ...
-
Service personal values and customer loyalty : a study of banking services in a transitional economy
Pham Ngoc Thuy, (2010)
-
Le Nguyen Hau, (2012)
-
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy, (2016)
- More ...