Investigating the post-complaint period by means of survival analysis
Bart Larivière; Dirk Van den Poel
| Year of publication: |
Mar. 2005
|
|---|---|
| Other Persons: | Larivière, Bart (contributor) ; Van den Poel, Dirk (contributor) |
| Publisher: |
Gent : Faculteit Economie en Bedrijfskunde, Univ. Gent |
| Subject: | Beziehungsmarketing | Relationship marketing |
| Extent: | Online-Ressource, 24 p. = 378 Kb, text ill |
|---|---|
| Series: | Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde. - Gent : [Verlag nicht ermittelbar], ZDB-ID 2623489-0. - Vol. 299 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Graue Literatur ; Non-commercial literature ; Arbeitspapier ; Working Paper |
| Language: | English |
| Notes: | Systemvoraussetzungen: Acrobat reader |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002717992