Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces
Year of publication: |
2023
|
---|---|
Authors: | Ehsani, Fatemeh ; Hosseini, Monireh |
Published in: |
EuroMed journal of business. - Bingley : Emerald, ISSN 1758-888X, ZDB-ID 2455829-1. - Vol. 18.2023, 3, p. 321-344
|
Subject: | B2C marketing | Customers' satisfaction | E-commerce | E-retailing | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour |
-
Developing and validating a multidisciplinary scale of e-retailing website elements
Alnawas, Ibrahim, (2022)
-
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina, (2017)
-
Customers' perceptions as an antecedent of satisfaction with online retailing services
Mwencha, Peter, (2018)
- More ...
-
Ehsani, Fatemeh, (2021)
-
Ehsani, Fatemeh, (2024)
-
Analysis Social Media Based Brand Communities and Consumer Behavior: A Netnographic Approach
Hosseini, Monireh, (2018)
- More ...