IT-Service-Management : transparente IT-Leistungen & messbare Qualität
Bernhard Renner; Ulrich Moser; Daniel Schmid. Vorw. von Barbara Schiesser
| Year of publication: |
2006 ; 1. Aufl.
|
|---|---|
| Authors: | Renner, Bernhard ; Moser, Ulrich ; Schmid, Daniel |
| Other Persons: | Schiesser, Barbara (preface) |
| Publisher: |
Rheinfelden/Schweiz : BPX-Ed. |
| Subject: | IT-Dienstleister | IT service provider | Informationsmanagement | Information management | Qualitätsmanagement | Quality management | Unternehmen | Informationstechnik | Dienstleistungsangebot | Servicepolitik | IT infrastructure library |
| Description of contents: | Description [deposit.dnb.de] ; Description [bpx.ch] |
| Extent: | 80 S. Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Erscheint: 1. März 2006 |
| ISBN: | 3-905413-11-6 ; 978-3-905413-11-3 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003400651