Job crafting and customer service behaviors in the hospitality industry : mediating effect of job passion
Year of publication: |
2019
|
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Authors: | Teng, Hsiu-Yu |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 81.2019, p. 34-42
|
Subject: | Customer service behaviors | Job crafting | Job passion | Kundenservice | Customer service | Gastgewerbe | Hospitality industry | USA | United States | Emotion | Arbeitsverhalten | Work behaviour |
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