Job resourcefulness, work engagement and prosocial service behaviors in the hospitality industry
Year of publication: |
2017
|
---|---|
Authors: | Cheng, Jui-Chang ; Chen, Chien-Yu |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 10, p. 2668-2687
|
Subject: | Work engagement | Job resourcefulness | Prosocial service behaviours | Leistungsmotivation | Work motivation | Gastgewerbe | Hospitality industry | Arbeitsleistung | Job performance | Soziales Verhalten | Social behaviour | Dienstleistungsqualität | Service quality |
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