Kundenzufriedenheit : Beschwerdemanagement als Instrument zur Kundenbindung
Thomas Artur Roner
| Year of publication: |
2008
|
|---|---|
| Authors: | Roner, Thomas Artur |
| Publisher: |
Hamburg : Diplomica Verlag |
| Subject: | Reklamation | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | V, 53 S. : Ill., graph. Darst. 270 mm x 190 mm, 155 gr. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 978-3-8366-6456-1 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004913751