Le vendredi soir au restaurant avec des amis : sentiments de justice et impacts sur l'évaluation du service
Year of publication: |
2009
|
---|---|
Authors: | Siadou-Martin, Béatrice |
Published in: |
Economies et sociétés ; 43,11. - Paris : Presses de l'ISMEA. - 2009, p. 1781-1800
|
Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Soziale Gerechtigkeit | Social justice | Experiment |
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