Lean consumption
Year of publication: |
2008
|
---|---|
Authors: | Womack, James P. ; Jones, Daniel T. |
Published in: |
Harvard business review on manufacturing excellence at Toyota. - Boston, Mass. : Harvard Business School Press, ISBN 1-4221-7977-X. - 2008, p. 171-200
|
Subject: | Dienstleistungsqualität | Service quality | Lean Management | Lean management | Beziehungsmarketing | Relationship marketing | Zeitökonomie | Economy of time |
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