Lebanon : social, political and economic issues

The effect of instructors' empathy and social skills on student satisfaction / Joelle F. Majdalani and Bassem E. Maamari -- Ebook adoption in Lebanon: a focus on the social impact / Azza A. Tawil -- Diffusion and usage of public e-service indicators and drivers in Lebanon / Rania F. Fakhoury and Benoit Aubert -- Understanding women entrepreneurial motivations: does age matter? / Gloria J. Haddad -- Leadership and flexibility with integrity / Rana E. El Jisr and Bassem E. Maamari -- Let us not kill retention and retain talent / Rola Chami Malaeb -- The impact of coaching on Lebanese bank employee commitment and learning / Soha H. El Achi -- The impact of tacit knowledge and effectuation on innovation performance in firms / Rana E. El Jisr -- Consumer education and consumer protection: the perception of the Lebanese banking consumer / Rami A. Daou -- Perceived reputation, customer satisfaction, and the role of perceived service quality in Lebanese banks / Zaina T. Al Hakim -- Channel innovation and customer satisfaction: business model design in Lebanese e-commerce / Yara H. Abdallah -- The impact of political turbulence on the Lebanese healthcare information system and its employee job satisfaction / Johnny Ch. Chaanine and Luciana Ch. Chaanine -- Lebanese economic performance since the outbreak of the Syrian crisis: 2011-2016 / Jamil A. Hammoud