Leisure-service quality and hedonic experiences : singing at a karaoke house as a form of theatre
Year of publication: |
2015
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Authors: | Wu, Shih-Hao ; Huang, Chi-Tsun ; Chen, Yi-Fong |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 3/4, p. 298-311
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Subject: | word of mouth | hedonic value | emotions | dramaturgy | enviromental psychology | leisure-services quality | Hedonischer Preisindex | Hedonic price index | Emotion | Produktqualität | Product quality | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Immobilienpreis | Real estate price |
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