Linked mystery shopping inventory to customer-seller encounters
Year of publication: |
2011
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Authors: | Kehagias, John ; Rigopoulou, Irini ; Vassilikopoulou, Aikaterini |
Published in: |
Journal of customer behaviour. - Helensburgh : Westburn, ISSN 1475-3928, ZDB-ID 21630057. - Vol. 10.2011, 1 (31.3.), p. 7-35
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