Loyalty's antecedents : a cross-sector study
Year of publication: |
2007
|
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Authors: | Perin, Marcelo Gattermann ; Sampaio, Cláudio Hoffmann ; Brei, Vinícius Andrade |
Published in: |
Latin American business review : journal of the Business Association of Latin American Studies (BALAS). - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1097-8526, ZDB-ID 1446446-9. - Vol. 8.2007, 1, p. 83-102
|
Subject: | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Textilhandel | Textile distribution | Bank | Fernunterricht | Distance learning | Brasilien | Brazil |
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