Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Year of publication: |
2020
|
---|---|
Authors: | Saraiva, Pedro ; Sampaio, Paulo ; Cubo, Catarina ; Reis, Marco P. Seabra dos |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 31.2020, 10, p. 1060-1076
|
Subject: | country rankings according to quality | European quality scoreboard | macroquality | macroquality indicators | world state of quality | EU-Staaten | EU countries | Produktqualität | Product quality | Qualitätsmanagement | Quality management | Welt | World | Messung | Measurement | Dienstleistungsqualität | Service quality |
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