Managing and controlling quality in professional services firms
Year of publication: |
2007
|
---|---|
Authors: | Jong, Geert R. A. de ; Roozen, Frans A. |
Published in: |
Professional services firms. - Laren : Strategic Management Centre, ISBN 978-90-78675-23-5. - 2007, p. 109-219
|
Subject: | Unternehmensdienstleistung | Business services | Freie Berufe | Professional services | Qualitätsmanagement | Quality management |
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