Managing Retail Shrinkage Management : An Indian Experience

The shrinkage or fraud in retail is a key issue that is becoming a cause of concern for Indian retailers.Various categories of fraud constitute a major component of the shrinkage. Among the factors responsible for shrinkage losses, employees and vendors are critical factors that need to be managed by retailers. With rising challenges in the sector, the key to success is staying competitive without compromising on the quality of services. Cost effectiveness is necessary to achieve this, and is possible where there exist an effective fraud risk management. Hence, shrinkage management will help companies to identify potential leakage points and opportunities to save