Managing service innovations at online travel agencies: evidence from China
Year of publication: |
2021
|
---|---|
Authors: | Mu, Yu ; Bossink, Bart ; Vinig, Tsvi ; You, Suchuan |
Published in: |
Journal of Hospitality and Tourism Technology. - Emerald Publishing Limited, ISSN 1757-9880, ZDB-ID 2536149-1. - Vol. 12.2021, 3, p. 533-547
|
Publisher: |
Emerald Publishing Limited |
Subject: | China | Service innovation | Travel agency | Online service | Case study method | 服务创新 | 在线服务 | 旅行社 | 案例研究 | 中国 |
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