Measuring and managing customer profit stability : a Japanese hotel chain case study
Year of publication: |
2019
|
---|---|
Authors: | Komura, Ayuko ; Suzuki, Kenichi |
Published in: |
Fixed revenue accounting : a new management accounting framework. - Singapore : World Scientific, ISBN 978-981-323-725-4. - 2019, p. 53-65
|
Subject: | Key-Account-Management | Key account management | Luxusgüter | Luxury goods | Kundenanalyse | Customer analysis | Hotellerie | Hotel industry | Japan |
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