Integrating dynamic segmentation and portfolio theories for better customer portfolio performance
Year of publication: |
2023
|
---|---|
Authors: | Viviani, Jean-Laurent ; Komura, Ayuko ; Suzuki, Kenichi |
Published in: |
Journal of strategic marketing. - London : Routledge, ISSN 1466-4488, ZDB-ID 2020800-5. - Vol. 31.2023, 1, p. 140-153
|
Subject: | Customer dynamics HMM (Hidden Markov Model) | performance | portfolio | risk | segmentation | Portfolio-Management | Portfolio selection | Markov-Kette | Markov chain | Beziehungsmarketing | Relationship marketing | Marktsegmentierung | Market segmentation |
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