Measuring perceived service quality in urgent transport service
Year of publication: |
2007
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Authors: | Martínez Caro, Laura ; Martínez García, Jose Antonio |
Published in: |
Journal of retailing and consumer services. - London [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 12043850. - Vol. 14.2007, 1, p. 60-72
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