Measuring service outcomes for adaptive preventive maintenance
Year of publication: |
2015
|
---|---|
Authors: | Öhman, Mikael ; Finne, Max ; Holmström, Jan |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 170.2015, part b, p. 457-467
|
Subject: | Service performance | Statistical process control | Outcome measurement | Preventive maintenance | Design science | Instandhaltung | Maintenance policy | Performance-Messung | Performance measurement | Messung | Measurement | Dienstleistungsqualität | Service quality |
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