How does communication influence the perceived performance of maintenance services in multi-storey public housing?
Nor'Aini Yusof; Shardy Abdullah; Nurul 'Ulyani Mohd Najib
| Year of publication: |
2014
|
|---|---|
| Authors: | Nor'Aini Yusof ; Shardy Abdullah ; Nurul 'Ulyani Mohd Najib |
| Published in: |
International journal of strategic property management. - Vilnius : Univ., ISSN 1648-715X, ZDB-ID 2221300-4. - Vol. 18.2014, 4, p. 380-392
|
| Subject: | communication effectiveness | maintenance service performance | resident perception | public housing | Malaysia | Soziale Wohnungspolitik | Social housing | Instandhaltung | Maintenance policy | Dienstleistungsqualität | Service quality | Kommunikation | Communication | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011299795