Measuring service quality in online luxury goods retailing
Year of publication: |
2012
|
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Authors: | Türk, Brigitte ; Scholz, Michael ; Berresheim, Patrick |
Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 13.2012, 1, p. 88-103
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Subject: | Online-Handel | Online retailing | Luxusgüter | Luxury goods | Website | Dienstleistungsqualität | Service quality | Messung | Measurement | Deutschland | Germany |
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