Mobile customer relationship management : an exploratory analysis of Italian applications
Marta Valsecchi, Filippo Maria Renga and Andrea Rangone
| Year of publication: |
2007
|
|---|---|
| Authors: | Valsecchi, Marta ; Renga, Filippo Maria ; Rangone, Andrea |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 13.2007, 6, p. 755-770
|
| Subject: | Beziehungsmarketing | Relationship marketing | Mobilkommunikation | Mobile communications | Italien | Italy |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003752556