Model of satisfaction involving affect and personality traits
Year of publication: |
2019
|
---|---|
Authors: | Ciunova-Shuleska, Anita ; Palamidovska-Sterjadovska, Nikolina |
Published in: |
Eurasian business review. - Cham : Springer International Publishing AG, ISSN 2147-4281, ZDB-ID 2646820-7. - Vol. 9.2019, 4, p. 485-500
|
Subject: | Positive affect | Negative affect | Extraversion | Neuroticism | Customer satisfaction | Emotion | Kundenzufriedenheit | Arbeitszufriedenheit | Job satisfaction | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour |
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