Modeling consumers' trust in mobile food delivery apps : perspectives of technology acceptance model, mobile service quality and personalization-privacy theory
Year of publication: |
2022
|
---|---|
Authors: | Diep Ngoc Su ; Nguyen An Ngoc Nguyen ; Ly Ngoc Thi Nguyen ; Luu Trong Tuan ; Duy Quy Nguyen-Phuoc |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 31.2022, 5, p. 535-569
|
Subject: | Mobile food delivery apps | mobile service quality | personalization | privacy | technology acceptance model | trust | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Mobilkommunikation | Mobile communications | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application | Vertrauen | Confidence | Mobile Business | Mobile business | Datenschutz | Data protection | Mobiltelefon | Mobile phone |
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