Modeling quality commitment in service organizations: an empirical study
| Year of publication: |
2012
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|---|---|
| Authors: | Demirbag, Mehmet ; Sahadev, Sunil ; Kaynak, Erdener ; Akgul, Aziz |
| Published in: |
European journal of marketing : EJM. - Bradford : Emerald, ISSN 0309-0566, ZDB-ID 189982x. - Vol. 46.2012, 6 (25.5.), p. 790-811
|