Modeling relationship strength across service types in an Eastern culture
| Year of publication: |
2001
|
|---|---|
| Authors: | Patterson, Paul G. ; Smith, Tasman |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 12.2001, 2, p. 90-113
|