Modelling roles of commitment on rapport and satisfaction
Year of publication: |
2015
|
---|---|
Authors: | Fatima, Johra Kayeser ; Razzaque, Mohammed Abdur ; Di Masico, Rita |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 33.2015, 3, p. 261-275
|
Subject: | Affective commitment | Rapport | Normative commitment | Satisfaction | Mitarbeiterbindung | Employee retention | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Zufriedenheit |
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