Moderating effect of perceived trust on service quality : student satisfaction relationship : evidence from Indian higher management education institutions
Year of publication: |
2021
|
---|---|
Authors: | Sonali Singh ; Jasial, Sumeet Singh |
Published in: |
Journal of marketing for higher education. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7144, ZDB-ID 2095943-6. - Vol. 31.2021, 2, p. 280-304
|
Subject: | HEdPERF | higher education | perceived trust | Service quality | student satisfaction | Indien | India | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Studierende | Students | Vertrauen | Confidence | Hochschule | Higher education institution | Beziehungsmarketing | Relationship marketing |
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