Modern analytics and the future of quality and performance excellence
Year of publication: |
2015
|
---|---|
Authors: | Evans, James R. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 22.2015, 4, p. 6-17
|
Subject: | Unternehmenserfolg | Firm performance | Qualitätsmanagement | Quality management | USA | United States | Dienstleistungsqualität | Service quality |
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