Multichannel strategies for managing the profitability of business-to-business customers
Year of publication: |
2019
|
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Authors: | Lawrence, Justin M. ; Crecelius, Andrew T. ; Scheer, Lisa K. ; Patil, Ashutosh |
Published in: |
Journal of marketing research. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7193, ZDB-ID 2066604-4. - Vol. 56.2019, 3, p. 479-497
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Subject: | business-to-business | customer relationship management | discounting | e-commerce | multichannel | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Vertriebsweg | Distribution channel | Marketingmanagement | Marketing management | Multikanalvertrieb | Multichannel strategy |
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