A multiple-group analysis of associations between emotional exhaustion and supervisor-rated individual performance : temporary versus permanent call-center workers
Nele De Cuyper, Filipa Castanheira, Hans De Witte, and Maria José Chambel
| Year of publication: |
2014
|
|---|---|
| Authors: | De Cuyper, Nele ; Castanheira, Filipa ; De Witte, Hans ; Chambel, Maria José |
| Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 83105-0. - Vol. 53.2014, 4, p. 623-633
|
| Subject: | contingent employment | job demands | emotional exhaustion | performance | Callcenter | Call centre | Emotion |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010403208