"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Giovanni Pino, Marta Nieto-García, Carol X. Zhang
| Year of publication: |
2022
|
|---|---|
| Authors: | Pino, Giovanni ; Nieto-García, Marta ; Zhang, Carol Xiaoyue |
| Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 39.2022, 2, p. 390-401
|
| Subject: | customer loyalty | peer-to-peer services | psychological ownership | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Persönlichkeitspsychologie | Personality psychology | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/mar.21603 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012796112