Nature and role of customer satisfaction in the solution business
Frank Jacob; Ulrich Kleipaß; Alexander Pohl
| Year of publication: |
2014
|
|---|---|
| Authors: | Jacob, Frank ; Kleipaß, Ulrich ; Pohl, Alexander |
| Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 32.2014, 3, p. 487-498
|
| Subject: | Solution | Consulting | Satisfaction | Business buying | Mixed methods |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010382593